Our team of antique and vintage jewellery specialists are on hand to answer any questions you may have. For general enquiries, information about our jewellery or our services, contact us and one of our expert consultants will endeavour to respond within 24 business hours.
We are based in a beautiful showroom in the heart of Hatton Garden, London’s renowned jewellery quarter.
Explore our unique collection of antique and vintage jewellery at 88-90 Hatton Garden, London, EC1N 8PN, England.
Monday-Friday 10am-5pm | Saturday 11am-5am. Our showroom is closed on Sundays and bank holidays.
You can book an in-person or online appointment via this link.
All items purchased through our website are delivered worldwide free of charge and fully insured. For purchases within the UK we use Royal Mail Special Delivery and for international purchases we use FedEx, Ferrari LTD and Malca Amit with full insurance included while in transit. Berganza also covers the cost of local import taxes and duties.
We undertake to deliver jewellery that is purchased on our site within 1-2 working days within the UK, 3-5 working days within Europe and 5-7 working days worldwide. If you require a faster delivery service we do have other options available on request.
Visit our policies page where you can find all the information on returns. Should you require further assistance, you can email us at info@berganza.com and our team will get back to you as soon as possible.
Yes, we offer repairs on all pieces purchased from Berganza. We encourage you to book an appointment on our website, where you can select a date and time that is convenient for you to bring your piece to the showroom so that an expert can view the item and assess the repair work required.
If you’ve placed an order on our website, once we’ve shipped the piece, we will send you a tracking link so you can keep an eye on its progress throughout transit.
Alternatively, if you’ve placed a deposit on an item, you can come and collect your piece in-store.
Should you have further questions on your order, you are welcome to email info@berganza.com.
You can email or send us a message and we will endeavour to get back to you within 24 hours on weekdays during (normal) business hours.
As weekends tend to be busier, we appreciate your patience and will get back to you as soon as we can.
